Privacy and Cookie Policy
This Privacy and Cookie Policy explains how Bold Repairs collects, uses, and protects your information. By using our website or contacting us, you agree to the terms below.
1. About Bold Repairs
Bold Repairs provides computer, laptop, and motherboard repair services. We accept devices by drop-off, collection, and postal delivery. We respect your privacy and handle all personal information with care.
2. Information We Collect
We collect only the information you choose to give us. This includes:
• Your name
• Your email
• Your phone number
• Details about your device and the fault
• Any message you send through our contact form or email
We do not collect unnecessary data. We do not use tracking tools.
3. How We Use Your Information
We use your information only to contact you about your repair enquiry. This includes:
• Replying to your message
• Booking your repair
• Asking for more details about the fault
• Sending updates about diagnostics or repair progress
• Confirming collection, drop-off, or delivery
We do not use your information for marketing.
We do not sell or share your information with other companies.
4. How We Store Your Information
Your information is stored securely.
Only authorised staff can access it.
We keep your details only for as long as needed to complete your repair and for basic record-keeping.
We do not store payment details.
5. Third Parties
We do not share your information with third parties unless required to complete your repair.
Examples include couriers for return delivery.
Couriers only receive the information needed to deliver your device.
6. Your Rights
You can ask us to:
• View the information we hold about you
• Update incorrect information
• Delete your information once the repair is complete
You can contact us at any time to request this.
7. Cookies
Bold Repairs does not use cookies.
Our website does not use tracking cookies, analytics cookies, advertising cookies, or any other form of data-tracking technology.
You can browse the site without being monitored or profiled.
8. External Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please check their policies if you visit them.
9. Changes to This Policy
We may update this policy occasionally. Updates will appear on this page. The latest version applies from the date it is published.
10. Contact Us
If you have any questions about this policy or want to request access to your information, please contact us:
Email: info@boldrepairs.co.uk
Phone: 07712 521301